Background & Testimonials

Lisa GriebelLisa Griebel is Principal of Crescendo Inc., a Minneapolis, Minnesota performance-consulting firm committed to the growth and development of healthy organizations. She has more than 30 years of experience in training and organization development, marketing, product development and strategic business planning.

Ms. Griebel has worked in both the Public and Private sectors and is a frequent guest speaker at conferences and Professional Association meetings

Helping individuals and organizations realize their Emotional Intelligence (EI) and leadership potential through coaching and training is a primary focus of Lisa's practice. She is an MHS (Multi Health Systems) certified EQ-i2.0 (Emotional Quotient Inventory) and EQ 360 trainer and has administered more than 2,000 EQ-i® assessments world-wide.

Additionally, Lisa is an adjunct Leadership instructor in the St. Mary's UniversityOrganizational Leadership Graduate program. She is certified facilitator in the Dependable Strengths Process and Peer Coaching and can administer all Geier Learning Systems personality assessment instruments. Lisa has a Master of Education degree in training and organization development from the University of Minnesota and a 2nd degree Black Belt in Tae Kwon Do.

Karen LansonKaren Lanson is a Principal Consultant with Crescendo Inc. Her nearly 25 years of experience as a clinical practitioner, corporate leader and business professional serve our clients and EI practitioners well as a co-creator of the Crescendo Inc. EI Community of Practice. She has credentials as a Licensed Psychologist, Peer Coaching & Action Learning Facilitator, Certified Employee Assistance Professional, and Mediator.

While experienced with many assessments, Karen attributes much of her success with leaders, teams and individuals to her deep understanding and life-long awareness of Emotional Intelligence. Her strength lies in building her client's capacity for self-awareness, versatility and meaningful connections.

Karen is an MHS (Multi-Health Systems) certified EQ-i2.0 and EQ360 Master Trainer. She earned a Masters and Educational Specialist degree in Counseling Psychology from the University of Missouri - Columbia.

References and Testimonials

  “My virtual certification with Lisa was a fantastic experience. She is an incredibly gifted Facilitator and she prepared our cohort very well for the delivery of EQ-i assessments. In addition, she offers invaluable tools to her EQ Practitioners and a community of practice that will be extremely beneficial to my development as an EQ Assessor and Coach.”

- Internal Leadership Development Consultant (November 2021)

“Lisa is an excellent EQ-i 2.0 master trainer! I truly appreciate her inclusive style in inviting all voices of the cohort group and also leveraging our individual strengths in the learning experience. I learned how to balance the art and the science of EQ-i with clients, by incorporating the research and framework into making meaningful connections for them. The learning experience in this course was very positive, outlined skillfully with prework,  discussion, reflection and practice to build confidence in managing the tools available. I really appreciate the additional tools that Lisa has developed to further enhance the navigation of EQ-i. Lastly, I found Lisa’s passion for emotional intelligence and EQ-i contagious and I share her mission to create a community of emotional intelligence practitioners, which I am now proud to be part of.“

- Internal Leadership Development Consultant (November 2021)

As a 30-year training professional, I know a Master Trainer when I see one and Lisa is possibly the best trainer I have ever seen.  She knows the EQ-i content inside and out and she delivers her content with such creativity and ease you don't even realize you are learning.  Then before you know you are speaking the EQ language and seeing things in a whole new way.   If you are considering EQ-i Certification Crescendo is where you will get the most value.

- Leadership Consultant  (July 2021)

Lisa Griebel is an excellent trainer and engaging facilitator. Because of her, I learned more than I could have imagined about myself and emotional intelligence while completing the EQ-i2.0/EQ360 Virtual Certification Program. Lisa communicates concepts, models, and definitions very clearly, while also incorporating helpful examples and exercises that reinforce learning. The course assignments were relevant and “stretched” me to fully apply what I was learning. I appreciated the fun and interesting peer learning opportunities Lisa incorporated into the program. Not only did we benefit from rich content, we also gained coaching skills by practicing an interpretation of the EQi2.0 assessment. Lisa cares about the unique needs of her students; she never missed a beat in communicating with us and responding to wide-ranging questions. In every possible way, Lisa set us up to be informed and effective EQi2.0 administrators and practitioners."

- Career Consultant/Coach (June 2020)

"In the midst of the COVID-19 pandemic, the EQi 2.0 training came at the right time and helped me gain invaluable insights about myself and others in my cohort. Lisa is a very  knowledgeable and compassionate instructor who has mastery over this subject matter. Working in the public sector, this tool and approach invites self-awareness and transformation."

- Leader/Coach - Public Sector (June 2020)

"Being fairly fresh into my career and anticipating I'd be younger than anyone I'd facilitate the EQ-i/EQ360 to, I was a bit apprehensive to get certified. The course with Crescendo drastically enhanced my confidence. They provided not only great tools but also great personal advice on how to conduct the best possible debrief possible. I'm excited to support many employees within my organization on their leadership journey with EQ!"

- Internal Leadership Development Consultant and Coach (December 2019)

"The EQi2.0/EQ360 certification program with Lisa and Karen was an overall fantastic experience. The facilitators were fun, extremely knowledgeable and efficient. The training was a great balance between education and application, and I finished the certification program feeling fully prepared to pass the exam and administer both assessments. I would highly recommend this program to anyone interested in achieving a high level of competency and proficiency in emotional intelligence!" 

- Psychologist and Leadership Coach (December 2019)

"Crescendo Inc. is doing its part in the effort to build inclusive and emotionally intelligent business cultures. Its EQ-i2.0/EQ360 Certification program equips Executive Coaches, Therapists, and other coaching professionals, with the tools needed to support leaders and professionals at all levels of their development through strengthening the individual's emotional intelligence lens. Having this preparation through certification will enable me to more effectively fortify a client's strategy with keen insights to help them in executing their career goals and aspirations."

- Leadership Coach (September 2019)

"I highly recommend the EQ-i2.0/EQ360 Virtual Certification Workshop. While it can often be hit or miss to have a meaningful experience with virtual learning programs, Lisa is a wonderfully engaging instructor who makes sure the group stays well connected throughout the entire training. She also ensures everyone has everything they need to prepare for the training on their own before it begins. She is diligent and structured in her facilitation and follow-up while being thoughtful in accommodating everyone's individual needs as well."

- Leadership Development Coach (September 2019)

"Lisa and Karen's Emotional Intelligence certification program came highly recommended to me. I went in with very high expectations, and they did not disappoint! This training transformed me, both personally and professionally. I am motivated to share my knowledge with others and strongly encourage anyone considering Emotional Intelligence certification to choose this one. Lisa and Karen are an amazing team!"

- Director of Marketing & Operations (April 2019)

"As an academic and leadership development practitioner, the EQ-i 2.0 certification is one of my best professional development experiences.  Lisa Griebel is a master trainer and her competence, passion, presence and attention to detail is inspiring.  What sets Lisa apart is her commitment to building an EQ-i network and community.  I feel prepared, equipped and supported.

- University President and Professor of Leadership December 2018)

"This is, by far, the best training I have been to. You will leave this workshop excited about EQi and feel confident in your ability to use it in your coaching practice."

- Leadership Consultant (December 2018)

"Lisa Griebel provided a fun, interactive and engaging environment in which to learn about EQ-I 2.0. Her creative training approaches and materials made the material interesting, relevant, and applicable. It was evident she puts the learners’ needs first to ensure each person’s learning needs are met. I signed up for Lisa’s course based on a colleague’s recommendations and would not hesitate to recommend the same to others!"

- Learning and Organization Development Consultant (June 2018)

"Lisa is an organized, creative, and engaging trainer who ensures that students understand and interact with the material by teaching important concepts, showcasing strong examples, and allowing ample time to practice. In addition, the students' course materials provide a wealth of important background information and really helpful step-by-step processes and other supporting materials to prepare for and administer a client debrief. I look forward to using all the skills gained in Lisa's class!"

- Career Advisor (June 2018)

"The EQ-i® certification program offered by Lisa/Crescendo was very good. I've been to a lot of trainings and utilized a lot of psychological measures to improve client performance (whether that is with professional athletes/coaches/front offices or business executives and owners), and I believe the information I obtained in the EQI training was some of the best I've seen. Our Consulting Organizations are looking forward to utilizing the EQI-2.0 and EQI-360 with many of our clients in the years to come."

- Founder and President - Sports Psychology Organization (June 2018)

Wonderful course! Lisa and Karen took painstaking measures to ensure the class was an invaluable experience to the participant.

- Director of Talent Management - Manufacturing (Septeber 2017)

"For years, I've known of Lisa's reputation and her work in the Emotional Intelligence realm and finally had an opportunity to go through her EQ-i2.0/EQ360 Certification Training. Now, I have attended many, many training workshops over the years and must say in earnest that attending Lisa and Karen's training was one of the best programs I have ever experienced! Everything from registration to the course evaluation was extremely professional and personal. I felt very welcomed and in good hands immediately. The program was well-thought out, organized, and most of all, inspiring! Their facilitation skills are dynamic - grounded with a deep understanding of adult learning practices where the activities were practical, varied, and effective. I really appreciated the pre-work where in addition to the helpful readings assigned, I had the opportunity to experience the EQi2.0 as a 'client'. This was truly outstanding! Having gone through this awesome training, I feel very capable of using these assessment to assist people with their career and professional development. Thanks, Lisa and Karen! You rock!"

- Director, School of Public Health Career & Professional Development Center (September 2017)

"I am using the EQ-i 2.0 assessment and reports to develop higher social and emotional functioning within a HiPo Leadership Development cohort. The program project requires the cohort to go through the stages of team development rapidly and higher EI functioning is essential. Participants felt that the client report was very insightful and personal. What was most remarkable was the report debrief process developed by Crescendo, Inc. The debrief process enabled participants to look holistically at their life and connect EI competencies to key life events making the reports more valuable and personal. The debrief process also served to allow me into the personal lives of my cohort and make a deeper connection with them. I now can tailor the learning process to meet specific EI development needs. I can't imagine ever facilitating a HiPo leadership development program without the benefit of the EQi-2.0 tools and Cescendo's debrief process and tools. It has taken my effectiveness to another level." 

- Chief Learning Officer, Leadership Choice, LLP (September 2017)

"Lisa is an exceptional trainer, knowledgeable about the content and delivered in a context that was engaging. Great flow of information, both on line and in person, and opportunities to practice and integrate."

- Leadership Life Coach (June 2016)

"In my work with leaders and emerging leaders, I've always felt a nagging absence of a more objective measure of their social and emotional skills that are so critical to their success. This assessment gives me the confidence and competence to coach around topics that before seemed too "soft" and less tangible."

- Leadership Development Coach (June 2016)

"Lisa was always very well prepared. I received all the material and emails well in advance so I could familiarize and prepare myself before our virtual meetings. There was always really great follow up and discussion with the group to help solidify the ideas. I would recommend this course to anyone. It helps a person on a personal and professional level."

- Organzation Development Consultant - (April 2016)

"The EQ-i2.0 certification training is well designed and easy to follow. Lisa's experience with the tools and training experience are evident and help make the course enjoyable and relevant. She is patient, organized, inclusive, insightful and an excellent leader. I would highly recommend this course!"

- Leadership Development Professional (April 2016)

"Lisa came highly recommended by another certified EQi consultant as “the only place to get this training.”  After attending the workshop, I now understand the reasoning behind the comment.  All content aside, Lisa conducts her training workshops in a true best practice fashion at a level that most of us only aspire to.  The attention to detail was outstanding (I would share more but I would ruin the surprises!) and I’m sure that other group members would agree that we felt very held and supported in our learning space through the entire process.

The learning environment was very creative and effective, and accomplished my goal of feeling confident in the administration and debriefing process for the EQi/EQ360. The ongoing learning community that workshop participants are invited to join after the workshop provides valuable ongoing references, webinars and connections with others in the EQi practitioner community.

I can now say with confidence, this is the ONLY place to get this training!  Thank you Lisa and Karen for an exceptional learning experience!"

Director, Organizational Learning and Development (August 2015)

"Lisa and Karen were awesome - I can't imagine getting the training from anyone else. They were some of the best trainers and had the best training techniques that I have ever experienced. Kudos!!!!!!!"

Organization Development (August 2015)

"Lisa Griebel and Karen Lanson were not only extremely knowledgeable and helpful throughout the entire process, but were also fantastic facilitators. This is by-far, one of the best training experiences I have ever had. Thank you for such a great experience!"

Human Resources Business Partner – Financial Services (August 2015)

"Lisa Griebel and Karen Lanson were talented, knowledgeable facilitators who kept participants engaged and involved in the learning experience. I highly recommend them to others looking to be certified to use the EQi assessment tools.

I thoroughly enjoyed this training and would recommend it highly to others. There was a lot of content but the time flew by on both days. This was largely due to Lisa and Karen being very engaging and knowledgeable trainers/facilitators. There was a great combination of content, activities (a variety of types of activities), and resources that will be extremely helpful as I implement the use of the EQ-i and EQ 360 in my work.

While I still have a lot of learning and practice ahead, I feel like I have strong foundation to operate from and a strong community of support from Lisa, Karen, my fellow participants from the training and other practitioners who have been through the course before me."

Leadership Development Coach (August 2015)

"EQ-i2.0/EQ360 VIRTUAL Certification has been, hands down, the best virtual/online training experience I have taken.  Lisa was exceptional at organization and at encouraging participation - no small feat when leading an online training environment.  Learning, pace, collegiality, expertise...  All were excellent and well worth the investment."

Assistant Academic Dean, Graduate-Level Theological School (May 2015)

"Lisa and Karen provide a high quality learning environment. They are both very knowledgeable about the assessments and take great care in designing a training that ensures participants are learning the most they can in 2 days!"

- Leadership Consultant, Non-Profits (December 2014)

"If you are looking for an assessment that provides a more holistic view of a person, this one does. It also provides metrics around its validity. Lisa and Karen do a marvelous job at breaking the details down and understanding how its use can impact individuals and organizations."

- Leadership Consultant and Coach (December 2014)

Lisa Griebel is the quintessential workshop leader on Emotion Intelligence!  Our staff found the EI assessment to be informative and enlightening....a very beneficial tool and process to continuing to improve our work as a team.  Lisa's insights and her ability to involve everyone is fantastic!

- Executive Vice President, Academic Institution (October 2014)

I'm very excited to be certified as an EQi 2.0 & EQi360 practitioner, as I believe it's an excellent tool to use with my coaching clients. Lisa and the team at Crescendo exceeded my expectations, making the material completely accessible. The materials were organized, complete, and very useful. Lisa is a gracious and and skilled facilitator, to boot. Highly recommended!

- Leadership Consultant and Coach (October 2014)

"The EQ-i 2.0/EQ360 certification helped me learn more about the importance of emotional intelligence in organizations and how I can support the development of others with the EQ-i tool. Lisa is well-organized and really cared about the learning experience I had. She created opportunities for me to partner with others to learn outside of the classroom experience."

- Leadership Consultant and Coach (October 2014)

“Lisa’s Emotional Intelligence coaching was a life-changing experience for me. She has given me the roadmap and practical tools to make positive and intentional changes in my professional and personal life. I appreciated all of the actionable and relevant homework she provided to ensure that the Emotional Intelligence lessons were concrete, effective and meaningful. There were so many “ah-ha” moments in our sessions……I was constantly inspired and invigorated to try new things and continue to explore Emotional Intelligence. THANK YOU, LISA!”

- Program Manager, Twin Cities Non-Profit

Lisa and Karen provide a world-class learning environment that is grounded not just in good content, but practical methods and engaging activities. It is not a question of "is this a good investment of time and money?", but rather, "why didn't I do this sooner and who else can I encourage to partake in it!"

- Director of Leadership Development (June 2014)

Lisa is a great teacher. She is compassionate and extremely knowledgable. I highly recommend her as a teacher and trainer.

- Director of the Family Owned Business Institute - Academic (March 2014)

Lisa did an amazing job facilitating the virtual certification program. Her expertise, listening skills and abilitiy to connect the dots (people, issues, etc.), made for a great learning experience. I have already recommended this program to others.

- Internal Leadership Coach - Health Care Organization (March 2014)

I was certified in the EQI several years ago before the EQI 360 was available. That was an in-person training with Lisa. I recently completed the virtual training to become certified in the 360. It was just as effective as the face to face. Lisa's facilitation skills are superb, and she created an excellent environnment of learning that was very experiential. I highly recommend the virtual training for anyone who is considering this as an option. You won't be disappointed!

- Internal Leadership Development Coach - Health Care Organization (March 2014)

This was one of the best personal/professional development experiences I have had. The one-on-one consultation with Lisa was invaluable, providing me with a nuanced understanding of my individual EI score. Additionally, Lisa's facilitation of the group EI session was masterful - she easily created a space where participation felt natural and completely safe. This training provided concrete tools for understanding what we bring to our professional relationships as well as effective strategies for addressing the relational challenges we confront day to day. I highly recommend the Crescendo team!

- Team Member - Minneapolis Non-Profit Organization (November 2013)

Lisa is an OUTSTANDING facilitator. EQ-i2.0/EQ360 Certification Training is informational, creative, interactive, interpersonal and fun! She along with Karen created a learning atmosphere filled with trust and confidence. The training activities they selected intentionally required the participants to reflect, demonstrate and respond. The active learning in this training session encouraged self-confidence and promoted real learning. The dynamics of the group were amazing and a direct result of the facilitators' ability to orchestrate effective training. I HIGHLY recommend this training.

- Academic Success Coordinator - Higher Education (November 2013)

"At first I was a little intimidated by the virtual training certification process. However, once we started, the sessions could not have gone better! I have taken a number of online courses before, but by far this was the most well organized and productive. All members of the group participated with enthusiasm and brought forth great insight from their own lives. Lisa did an excellent job of facilitating our conversations by tying all of our experiences together to keep us on task.

Due to Lisa's outstanding organization and knowledge of emotional intelligence, our homework assignments were succinct, simple to find, and easy to understand. Although we could not see the other group members, using the screen share in combination with the phone line was very helpful in focusing our attention on the topic.

After completing the virtual training sessions, I feel confident in my ability to start administering the EQ-I 2.0 assessment to start helping individuals develop their emotional intelligence. I highly recommend a virtual training session for anyone, especially if being facilitated by Lisa!"

- Director, Multicultural Affairs, Higher Education (September 2013)

"Lisa did a brilliant job delivering & facilitating the virtual EQ-i/EQ360 training. Her training, organizational and leadership skills ensure engagement and thoughtful interaction from the "class." I completed the training with a solid mastery of the skills needed to successfully deliver and debrief on both of the assessments. The process has added tremendous value personally and professionally."

- Associate Director, Project Management - Synthetic Biology Firm (September 2013)

This online class was great! Lisa was very well-organized and I had everything I needed before the class actually started. The teaching methods used were so effective and engaging. I really got to know the other students and learned from their insights. I would thoroughly endorse this class for anyone interested in Emotional Intelligence.

- Independent Career Consultant (September 2013)

"My experience with the EQ-i2.0/EQ 360 online certification process was extremely positive. Lisa created a warm and respectful environment that allowed us to be completely comfortable and productive even though the participants were thousands of miles (and several time zones) apart. Learning about the process as well as experiencing a professional debrief by Lisa herself created the most enriching training experience that I have ever been involved in. I am very much looking forward to utilizing the new skills that I have learned to help support the development of the students, faculty, and staff at this university as well as within the community. Thank you Lisa and Crescendo Inc. for the wonderful work that you do!"

- Student Development Specialist - Higher Education (September 2013)

Lisa Griebel is a fantastic instructor and coach who put together a well-organized, highly interactive and very practical program in a way that made it feel very easy to understand and use. Learning and practicing as part of a group built confidence in the tool. I can't wait to use it with leaders and spread the good word!

~ Leadership Effectiveness Consultant (June 2013)

"Lisa was outstanding in facilitating the EQ-i/EQ360 training! The class was fast-paced, practical, engaging and highly interactive. She does an excellent job with visual design as well as helpful, real-life activities to incorporate the content - both really helped us retain and integrate the information.Emotional Intelligence is such an essential leadership capability, absolutely relevant and necessary for the collaborative reality that exists in organizations today. EQ - relational, social and emotional effectiveness - can be developed and will help leaders be more engaging, inspirational and... followed! I highly recommend attending Lisa's certification program if you want to become an EQ practitioner helping leaders and managers have greater impact and success!"

~ Senior Search Consultant - Talent Management Firm (December 2012)

"Kudos on an extremely well-done EQ-i/360 Certification Workshop packed with engaging activities to promote learning. It is apparent that your continuously fine-tune your presentation and materials based on your own experience in this arena. I also appreciate your leading-edge offerings for practitioners through Crescendo Connect to create and sustain a community to increase EI in the world. Keep on keeping on with this critically important work – your leadership is inspiring!"

~ Independent Consultant (December 2012)

“If you are considering certification in the EQ-i/EQ360 assessments, Lisa is the one! All the way through the process – pre-work, workshop, and follow-up support – Lisa has excelled. Her approach is practical, learner-centered and highly professional. Personally, Lisa is genuine, client-focused and goes the extra mile to ensure client success. Her willingness to go that extra mile was hugely instrumental in helping me with my first EQ-i client. Bottom-line, Lisa is a skilled trainer and an expert in emotional intelligence who will help accelerate your development as an EQ-I practitioner.”

~ Leadership Consultant (October 2012)

"The EQ-I and EQ360 certification process was incredible. The prework was essential to prepare me for the two very full days of training. The richness of information and experiential practice opportunities solidified my learning. I truly appreciated the generosity of time and resources to ensure my experience and my success (passing the exam). It is clear that this work is your passion and that you care deeply about improving people's effectiveness through optimizing emotional intelligence."

~Coach and Manager, Training and Organization Development (March 2012)

"The course was amazing. The learning environment was safe, interactive and rich. The presenters are engaging, insightful, thoughtful and were able to bring us from being novice to a greater understanding of the EQ-i 2.0/EQ360 in a very short time period!"

~ Independent Consultant, Non-Profit (March 2012)

"I would recommend Lisa Griebel and Crescendo, Inc. for anyone interested in learning the EQ-i and the EQ360! The training (my 2nd with her) was personable, professional, and quite productive. I left feeling energized and excited to continue putting the new knowledge and skills to use with my clients. If you're going to invest in yourself, Lisa provides a great ROI!"

~ Clinical Psychologist and Organization Development Consultant (March 2012)

"My experience in the certification training was exceptional. As a trainer and coach, I understand the time, energy and care it takes to guide a roomful of learners toward greater competence and confidence. Wish I was always as successful as Lisa and Karen were with us! The generosity in knowledge-sharing, materials, tips and tools was far greater than the price of admission. And, I don't want to forget to mention the hospitality and fun! My clients will benefit because of the mentoring I received through this workshop. Thank you for helping me be a better coach (and passing the final exam)!"

~ Leadership Coach and Consultant (March 2012)

"Lisa does a wonderful job preparing participants for giving and debriefing the EQ-i2.0/360. She provides us with the tools we need, and varies her teaching style so that the material is easily comprehended by all the participants. I highly recommend Lisa and Crescendo Inc. for your EQi-2.0/360 certification."

~ Leadership Coach and Consultant (December 2011)

"I found the experience highly beneficial for me personally and for my understanding of how Emotional Intelligence improves employee well being and performance."

~ Leadership Coach and Consultant (December 2011)

"The entire certification process was a highly valuable experience. Understanding EQ is crucial for enhancing personal and professional success. I recommend gaining competence in EQ-i 2.0/EQ360 for many in the helping professions."

~ Leadership Coach and Consultant (December 2011)

"As a facilitator, it was clear that Lisa is truly invested in our collective success. Her attention to every detail, her outstanding facilitation skills and her command of the subject matter made the whole experience so valuable to me. Lisa worked so hard and gave so much of herself to make this all happen."

~ Leadership Coach and Consultant (December 2011)

"Lisa has developed a thoughtful certification process which ensures that participants come to the session already familiar with the material so that we can apply it to real life situations. We left with a high degree of confidence knowing that we knew the material and would be successful using the tool with your clients."

~ Leadership Coach and Consultant (December 2011)

"This certification was both a learning experience and a personal/professional retreat. Not only did Lisa teach within the model of EQ-i, her demonstration of it from beginning to end was a restorative experience for me. I highly recommend this certification."

~ Leadership Coach and Consultant - Higher Education (August 2011)

"Lisa is very knowledgeable in this subject and is able to teach in a manner that is very understandable to someone less fluent in this subject. She is a great listener and is very open to new ideas. She created a comfortable environment for learning and it was easy to take what I learned in the two day session and pass the certification exam."

~ Leadership Coach and Consultant (August 2011)

"Lisa's training was excellent, and her training style was a great fit for our group."

~ Leadership Coach (April 2011)

"Lisa does a superior job bringing this valuable tool to life. The EQ-i assessment is deeper than I anticipated but Lisa makes it easy to learn, use and help people. Of all the certifications and training I have attended Lisa cares the most about her participants."

Coach and Consultant for Financial Advisors (April 2011)

"I have always had an “interest” in Emotional Intelligence, frequently integrating it into my work as a coach and into my coaching programs. Working with Lisa has taken this to whole new levels. She has transformed my interest into a passion for using it to help individuals step into their Greatness! Lisa is an amazing and skilful facilitator and coach; she made learning fun, resonant and relevant! I cannot wait to take another course with her. Thank you Lisa!"

~ Professional Development Coach - Toronto Canada (March 2011)

"Lisa is a terrific EQ-I facilitator, coach and guide. She has a genuine interest in helping her students learn all they can about Emotional Intelligence so they can use themselves as an instrument to help others understand, develop and grow. I was so impressed by Lisa, her style and EQ-I knowledge that I have already asked her about becoming EQ-I 360 degree certified."

~ Manager Talent Management, Retail (December 2010)

"I signed up for a training with Crescendo, Inc. to be certified to administer the EQ-I, in order to support my coaching clients, and my work as human resources consultant in an academic environment. The certification training was led by Lisa Griebel, and I highly recommend her. She is an excellent teacher, facilitator, and coach. She is well grounded in the materials. The workshop was fun, interesting and challenging, providing hands-on practice and small group discussion, using a variety of creative learning methods. I would highly recommend her program for anyone interested in emotional intelligence."

~ Artist Coach (December 2010)

"Several years ago Lisa was recommended as a Speaker for a PDI program I managed. Not only was she an excellent speaker with a history of successful coaching and consulting but she was deeply grounded in a unique expertise, Emotional Intelligence. Most recently I attended Lisa’s EQI® Certification Program and found the content, delivery, and intellectual property to be exceptional. I’ve delivered and received a lot of training for twenty plus years. I cannot recall a training experience that left me so well prepared to deliver results when I left the training room. Kudos, Lisa. You are amazing. Thank you for sharing your knowledge with us. I highly recommend Lisa and her programs."

~ Partner, Coaching and Consulting Practice (October 2010)

"Lisa is without doubt a true expert is the field of Emotional Intelligence. I am glad I attended the certification program. Her mastery of the subject of Emotional Intelligence combined with her ease at facilitating discussions across educational and cultural backgrounds as well as sharing practical experiences of the use of the Baron EQ-i made her certification program, by far, one of the most productive I’ve ever attended."

~ Human Capital Developer (June 2010)

" Lisa Griebel is by far the most sophisticated and creative presenter and educator I have ever experienced. Clearly an expert in her field and a joy to learn from."

~ Executive Coach and Leadership Consultant (June 2010)

"An outstanding workshop! Lisa Griebel is a masterful EQ-i facilitator and coach. Throughout the workshop Lisa modeled the Emotional Intelligence concepts with respect, total presence and openness.

Beginning with the pre-work assignments, EQ-i personal assessment debrief and the completion of the final exam I was totally engaged in the content discussions, learning activities, and the purposeful checking for understanding, which challenged my thinking about emotional intelligence and its relevance.

I recommend this workshop to anyone who craves the desire to become aware, express and grow their own Emotional Intelligence, and then use that energy and knowledge to assist others in their Emotional Intelligence journey."

~ Leadership Development Practitioner and Coach (June 2010)

"The EQi certification training with Lisa Griebel was one of the most valuable training experiences I’ve experienced. She has a gift for creating engaging processes that apply and anchor the learning so it is available to use when you walk out the door. This process has contributed to my own development as well as given me new tools to help others. I highly recommend Lisa for your training!"

~ President, Values-led Leadership Development Firm (June 2010)

"I have been certified in four other psychometric assessments and taken introductory courses in many others. Without question, Lisa Griebel established a new benchmark in her EQ-i certification training to which I will compare all other training courses from now on. She is a real professional using methods that are ideal for adult learners. There is no doubt about the depth of her expertise, but when you add her creativity, storytelling and humor, she may be beyond compare."

~ Executive Coach, Scottsdale, AZ (June 2010)

"I learned a great deal this semester, and truly enjoyed Lisa's Leadership course. In particular, I appreciated her attention, clarity, and warm support."

~ St. Mary's University Graduate Student - Master of Organizational Leadership

"Lisa is amazing as an instructor, a leader and an individual. This course is perfect for her to be leading and instructing. Lisa’s energy, optimism, passion are contagious! She grabs a hold of your day and doesn’t let go – your interest and desire to learn are kept alive. Lisa is genuine and compassionate in her teaching, feedback and enthusiasm, but very direct and to the point. She makes you feel good about what you are learning - encourages you and provided us with many amazing opportunities we wouldn’t have had on our own. Her knowledge of leadership is excellent. Hire more faculty like Lisa!"

~ St. Mary's University Graduate Student - Master of Organizational Leadership

"Lisa is probably one of the best professors I have ever had! She was so interested & excited about her topic & class. She was more interested in us as leaders than just our grades. I loved the interactive activities that she used throughout the cluster. In addition to being good learning activities, they helped our cohort get to know and trust each other. I would like to have her again as a professor."

~ St. Mary's University Graduate Student - Master of Organizational Leadership

"Lisa has a knack for energizing and empowering groups. Her warmth, sense of humor and her gift of play help individuals and teams tackle the most serious of issues. Her blend of the strategic and operational lead to measurable results."

~ Vice President, American Express

"Lisa's sensitivity, diligence, subject matter expertise and sense of humor made the workshop enjoyable and relevant. I have been acquainted with Lisa for years but came to value and appreciate her ability to summarize and continuously validate key learnings for everyone in the workshop. Lisa's knowledge in EQ-i is as invaluable as her work in enriching the lives of community members around her."

~Independent Organization Development & Training Consultant (February 2010)

"Lisa Griebel is a skilled, knowledgeable and engaging facilitator. Her depth of experience with the EQ-i is clearly evident as she navigates the training to the key learning areas for certification success. Having now completed my first assessment I can say I was extremely well prepared and confident going through the process. As a consultant and facilitator, I highly recommend Lisa for this training."

~Independent Training Consultant (September 2009)

"I really enjoyed the pace, depth and rigor of Crescendo's EQi certification seminar; it was among the best certification seminars I have ever attended. Lisa is clearly an expert and her rapport and facilitation style really helped the group coalesce and maximize our respective experiences as we thought forward about the issues and dynamics we could encounter as we use the EQi with our staff and customers. I feel prepared and ready to use the instrument and look forward for using it in coaching and leadership development."

~ Education & Organization Development Manager - State Government (June 2009)

“Excellence from start to finish”…that’s how I would describe Lisa Griebel and her EQi Training and Certification. As a recent participant, this as one of the best training and development experiences I have ever attended (and I’ve attended hundreds throughout my career). When you combine her experience as a trainer and facilitator, her expertise in the arena of Emotional Intelligence and her commitment to creating a strong learning environment, you get world-class results! Lisa exceeded my expectations in delivering the knowledge, skills and tools needed to be successful with EQi."

~ Independent Consultant (June 2009)

"I was originally certified to use the EQ-i 5 years ago and frequently use it in my consulting practice. Every time I administer the EQ-i, I am reminded how robust the instrument is and how much more there is to learn. Periodically, I seek Lisa's guidance on more challenging EQ-i interpretations. Last year, I decided to attend one of her EQ-i training sessions as a refresh and I am glad that I did. Even though I am EQ-i certified and use it regularly, I learned more than I thought I would.

Lisa is a skilled trainer who has developed and delivers a first-rate learning experience. Her knowledge and skill using the EQ-i coupled with her attention to details is a clear benefit for all participants. This is evident in the quality and practicality of the materials she has developed and generously shares. She has a relaxed training style that encourages participation and learning.
I went into the Refresh training hoping to learn more about the competencies and left with that along with invaluable tools I have been using ever since.

I am happy to recommend Lisa's EQ-i training program for first-time certification or a refresh. It was a good investment at a good time."

~ Partner, Leadership Development Consulting (March 2009)

"Lisa Griebel, EQ-I practitioner and trainer, delivers with excellence. Lisa's EQ posture is one of professionalism and authenticity, Lisa ignites others with her wealth of knowledge surrounding Emotional Intelligence and models a participative leadership approach in the EQ-I workshop format.

Lisa creatively illustrates the facets of behavior associated with EQ and instills an invaluable level of understanding and confidence. Lisa will positively enhance and elevate an individual's repertoire of emotional intelligence.

~ Leadership Coach & Consultant (June 2009)

"I have had a strong interest in Emotional Intelligence since I first heard about it in the mid 90s. I have since found it be a tool that provides a great breadth and depth of self understanding and, ultimately, opportunity for growth.

After being exposed to the EQi assessment for many years, I have finally been lucky enough to become certified to administer and interpret it. I say 'lucky' because my trainer was Lisa Griebel, who made this training a great experience! I have always been fearful of getting near any kind of statistical training, but Lisa made the material easy to understand and apply. She used a variety of very effective teaching methods, and always showed enormous patience with her students.

I went in fearing my ability to 'pass' the certification, and left feeling that I'd like to take the training all over again!"

~ Psychologist, Coach and HR Consultant (February 2009)

"Thanks to Lisa for making the EQ-i Certification process a meaningful and relevant learning experience! Her passion and vast experience with this topic is clearly reflected in various aspects of the training - - Lisa demonstrates great care and attention to detail as she paves the way, artfully delivers a blend of theoretical concepts combined with practical applications in an engaging, fun way and follows through after the workshop with information and resources to build confidence! "

~ Learning Strategy Consultant (February 2009)

"My experience with Crescendo, Inc. and Lisa Griebel has been fabulous from start to finish. From the moment I became interested in being certified in the EQ-i instrument and made my first call to Crescendo, through the pre-work, my personal debrief, the actual training days, and now as an advisor to me, Lisa has been completely generous with her time and expertise. She provides incredible customer service and continues her relationship with the newly certified trainers beyond the session days. Lisa takes a genuine interest in the success of the people who have been through her outstanding EQ-I training and supports their ongoing learning."

~ Managing Director - Talent Management Firm (February 2009)

"Lisa Griebel is a gifted teacher and trainer who strives to enable each workshop participant to grasp and apply EQ-i concepts. I left the certification training excited and feeling empowered to utilize what I had just learned to help others in a variety of personal and professional contexts."

~ Career Development Professional (February 2009)

"Lisa Griebel is not only superbly experienced as an EQ-I practitioner, she is also a master facilitator and teacher. She approaches the entire learning experience totally committed to her students and their learning. She approaches the subject of emotional intelligence with keen insight developed over years of experience working with the EQ-I in a broad variety of settings. She makes learning fun, enjoyable, and relevant. If you want to learn how to use this tool to help you in your area of practice, this is THE qualifying workshop for you."

~ Leadership Development Consultant (December 2008)

"It is a pleasure to write a testimonial for Lisa and her Emotional Intelligence Certification Workshop! There are many redeeming things to say, not the least of which is to point out Lisa's rare and valuable way of blending theory with vivid, real-world examples. Lisa relates so authentically with people, displaying a refreshingly playful, inspirational, caring and collaborative style. Not only did I finish this workshop feeling confident about the new knowledge I had acquired, I left with a great sense of awe and admiration for Lisa's expertise, commitment and effectiveness as a Teacher and Coach. I recommend this training without reservation!"

~ Participant, Emotional Intelligence Certification Workshop (September 2008)

"Thanks to Lisa for her tremendous dedication to ensure our training experience would be both complete and enjoyable. Sharing, often, from her own experiences and the training activities she organized blended so well with the material. Her attention to preparation and connecting, with each individual in the worshop, was very appreciated. Training that is both efficient and effective offers the learning needed to feel ready to utilize the tool. I'm ready and marching ahead!"

~ Leadership Consultant (September 2008)

"Lisa Griebel, trainer/facilitator of my recent EQI certification, is outstanding both pofessionally and personally. She lives her passion for emotional intelligence and every facet of the training attended to the needs of us as adult learners. She is creative with her use of learning tools - from technology to handouts to the "toys" present at person's position. Her many experiences and commitment to helping us be successful made the days interesting, challenging and rewarding.

Lisa's delivery of the workshop content gave me the confidence to move forward. In addition to this, her promise of ongoing support is integral to my growth and development in the area of emotional intelligence. For anyone who wants a certification experience that provides them with the theory as well as the practical application of E.Q.I. in a very positive environment, I would highly recommend the workshop facilitated by Lisa!"

~ Leadership Consultant, Canada (September 2008)

"The EQ-i Certification with Lisa Griebel was one of the most superb professional development experiences of my career. It was organized, professional and rigorous. Lisa's experience and expertise in the area of emotional intelligence and the EQ-i assessment is impressive. Her teaching and facilitation were of the highest quality and integrity. I left the certification workshop confident and competent in understanding, interpreting, debriefing and applying emotional intelligence and the EQ-i. In addition to my appreciation and admiration, Lisa has my unqualified recommendation."

~ Vice President, Private University (September 2008)

"Through her gifts for understanding the needs of the adult learner and for teaching, Lisa is able to break down the concepts of the EQ-I and develop an action-oriented learning environment, which results in almost effortless learning and solid skills in the application and interpretation of the EQ-I tool. Lisa has a unique style which effectively combines the use of technology, action orientation and clear, concise communication to achieve the ultimate learning environment. She is truly one of the best."

~ Director of Career Services, Higher Education (June 2008)

"The EQ-I certification training I received from Lisa was second to none. The material, while daunting at first glance, was presented in ways that made it easily digestible, clear, and applicable. Lisa's command of adult learning principles was evident in the variety of teaching/learning methods used, accommodating all types of learners-visual, auditory, and kinesthetic. She freely shared tips, resources, and learning aids, and made the learning fun. The prework was immensely helpful in preparing us with background information on emotional intelligence, as well as the development and technical aspects of the instrument itself. This allowed us to jump right in to specifics on the first day of training, allowing more time for interpretation and application exercises. The training was well-paced, and the days flew by. I highly recommend Lisa to anyone who is interested in emotional intelligence. She is a true expert in the field."

~ Learning and Development Consultant, Health Care (April 2008)

"Lisa is a top-notch facilitator. With a great big toolkit and interesting experiences, she combines an interest in people with great perspectives in this line of work."

~ Independent Trainer & Organization Development Consultant (April 2008)

"Writing a testimonial for Lisa is a pleasure. Lisa is a unique individual because she lives and breathes what she teaches. She makes emotional intelligence come alive with a very practical and interactive approach. I left our training feeling a solid command of the material with an effective approach to use with clients while thoroughly enjoying the process. Lisa made it fun!

Every aspect of my experience with Lisa has been a positive one. When I interviewed candidates trying to decide whose certification to attend, Lisa made my decision an easy one. Her responsive, organized approach and nurturing manner provided the blend and comfort I needed as a participant. It started with the pre work, transitioned through our training and continues with her follow up. I felt attended to during the entire journey - and emotional intelligence is a journey. I'm delighted my path led me to Lisa. I'd recommend her in a heartbeat

~ Independent Organization Development Consultant, Trainer & Coach, Atlanta, GA (February 2008)

"The emotional intelligence certification course taught by Lisa Griebel is cutting edge. She is an excellent trainer who has spent considerable energy organizing the most relevant aspects of emotional intelligence into a comprehensive, well focused program. Under her direction, valuable information was introduced, discoveries from professional literature were shared, and anxieties about measurement and validation were constructively managed. I have attended several programs on assessment tools, to me this is without question the best."

~ Internal Organizational Development Consultant, Health Care (November 2007)

"The EQi was recommended to me as a best practice tool to use in leadership assessment for succession planning. I attended Lisa Griebel's certification course and immediately put the information to use. After the course I was able to administer and provide feedback on over 30 EQi's. Lisa's course provided me with the information and confidence I needed to not only administer the assessments, but provide the insight that helped our employees put it to use. Our organization has found it an invaluable tool in our succession planning and our employees have found it a great tool to use in their ongoing development. I'd highly recommend this assessment and Lisa's certification course to anyone working in organization and personal development in their company."

~ Director of Human Resources, Retail (September 2007)

"Lisa is a "hands on" facilitator possessing the ability to keep participants engaged in all aspects of the BarOn EQ-i assessment process. She has taken complex information and terminology and simplified it to make emotional intelligence "user friendly" for administrators and clients. You learn everything you need to know about the EQ-i through interactive activities, thoughtful discussion, and possibly even playing " EQ-i Jeopardy." Lisa is organized and uses a playful mix of her training, consulting, and coaching skills. Her belief in and commitment to the BarOn EQ-i and its positive impact in the work environment are inspirational. This assessment will be useful for me and my clients to help clarify what areas can be further developed on an individual and team level to help co-workers to interact professionally and create higher productivity and a happier work environment."

~ Personal Development-Career and Team Building Coach (September 2007)

"I came to the two-day seminar with curiosity about emotional intelligence, which Lisa fanned into a full-blown passion. Lisa's teaching and materials are creative and absorbing, and she excels at conveying not only the nuts-and-bolts of the EQi instrument but also the nuances that make it the powerful human tool that it is. I'm very gratified to have had this training. It was enlightening, intriguing and fun."

~ Former executive and budding leadership coach (September 2007)

"I attended EQ-i® Certification training with several learning agendas in mind: to acquire a deeper understanding of the construction of the instrument, an enhanced knowledge of emotional intelligence and its business relevance, and, most importantly, an ability to bring both rigor and insight to the interpretation process. The training exceeded my expectations on all counts.

Lisa is an inspired trainer, who was able to energize the group and effectively communicate complex information. Even when the content was somewhat dry, she kept the participants engaged. She also was extremely generous in sharing her extensive experience in administering the assessment. Her examples and case studies were invaluable in anchoring the fine points of the assessment and interpretation.

Finally, Lisa's support as I have begun to use the assessment has been very helpful. She has made herself available for questions, and is committed to her trainees' success in using the assessment. As a result, I am confident of my ability to incorporate this tool into my coaching practice.

All in all, this was one of the best training experiences I have had. Lisa is a great representative for the BarOn EQ-i® assessment, and I would encourage anyone to participate in the sessions she conducts."

~ President, Personal Wholeness/Business Success Coaching and Consulting (April 2007)

"I was very pleased with my experience in the EQ-i® certification program offered by Lisa and Crescendo! Lisa used various learning activities which helped each of us integrate the information based on our learning style. The time flew by as the program was not only interesting but also very enjoyable. I feel very well prepared to start using the EQ-i assessment!"

~ Internship Coordinator, Private University (April 2007)

"As an organization development consultant and executive coach, I am often in the position of assessing and helping clients improve their "soft-side" or human skills so that they can be more effective in social and relationship contexts. The EQ-i® is an excellent assessment tool for increasing awareness and measuring and guiding action and skill improvement in these areas.

Lisa Griebel's EQ-i® certification workshop was outstanding. It fully prepared me to use the instrument with my clients. In addition, Lisa provided an excellent balance of conceptual and research-based training, real-world application examples, group discussion and group exercises to put across the principles and concepts and anchor the learning. I highly recommend this workshop to others."

~ President, Organization Development & Executive Coaching Firm (January 2007)

"My clients are looking for ways to identify and address issues that lead to higher performing employees. They want solutions that address both business results and growth in their people. The Emotional Intelligence framework provides a launching point for real change.

Lisa Griebel facilitates a business-focused EQ-i® certification session that provides the right balance of academic rigor and hands-on application for EQ practitioners.

I feel fully prepared to help my clients succeed using EQ as the foundation. I owe Lisa my gratitude for helping me get to this point and have already recommended her offering to others."

~ President, Performance Consulting Firm (January 2007)

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Crescendo Inc
Minneapolis, MN 55419 44.900614 -93.292352 160934

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